Following the proceedings of the Supreme Court of India, Gujaratset up a high level autonomous Authority for monitoring the resettlement and rehabilitation work undertaken in the state. The Gujarat Government, through the resolution of February 16, 1999, set up a body called the Grievances Redressal Authority for Sardar Sarovar Project Affected Persons (GRA).
The GRA was intended to be a forum for grievance redressal for the project affected persons who had resettled in Gujarat. The Chairman of the Authority is to be appointed in consultation with the Chief Justice of India.The post of chairman is vacant due to sad demise of shri A.D. Desai IAS, Member & incharge Commissioner on date 28,November 2012. Currently shri Mukesh Puri IAS, Vise Chairman & M.D. GSRTC Ahmedabad is holding the addtional charge of Commissioner GRA Ahmedabad for the redressal of the Grievances of PAFs.
An innovative initiative was taken by the GRA by installing a permanent In-House Grievances Redressal Mechanism in the SSPA. The Grievances Redressal Cell (GRC) was created under its charge with the idea of sensitizing the SSPA infrastructure and providing prompt grievance redressal to the PAFs.
As the apex forum for grievance redressal, the GRA interacts with individual PAPs/PAFs, delegations of PAPs/PAFS, NGOs and voluntary organizations. The forum gives the opportunity to the oustees to voice their grievances and highlight the problems faced by them. Once the grievances are received, they are referred to either GRC or SSNNL, as the case may be.